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Argentum IT LLC Blog

Argentum IT LLC has been serving the Louisville area since 2010, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

New Communications Changing the Face of Business

New Communications Changing the Face of Business

Communications are an integral part of your business’ operations, but they can often fall to the wayside due to other, more pressing matters. This is especially concerning, considering the remote nature of much work these days. Let’s examine some of the most important parts of a comprehensive communications infrastructure for your business.

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Computer Repair Made Simple with Managed Services

Computer Repair Made Simple with Managed Services

How often do you find yourself in this situation? You are typing away on your computer pushing through your day-to-day tasks, scratching items off your to-do list, and communicating with your employees when suddenly, your computer freezes up. You’re then forced to perform a hard reset just to get your computer responsive again.

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New Update Brings Windows 11 to Chrome

New Update Brings Windows 11 to Chrome

Google’s latest update for their popular Chrome browser has a little bit of a surprise. Chrome can now change many menus to Microsoft’s Windows 11 style menus. While this may be a surprise to some, Google and Microsoft have started to work together in places. Microsoft’s Surface Duo smartphone runs Android technology, and now Google’s Chrome can be customized with Microsoft software in mind.

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Tech is a Big Seller on Black Friday and Cyber Monday

Tech is a Big Seller on Black Friday and Cyber Monday

With the holidays fast approaching, people are ready to go out and find the best, most perfect gifts for their loved ones. That said, people don’t want to spend their money frivolously; they want to find the best deals while they are available. We’ve compiled a list of some of the best Black Friday and Cyber Monday deals that have been announced so far.

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Is Your View of Your Business’ IT Realistic?

Is Your View of Your Business’ IT Realistic?

When you invest in a new technology solution, you might be wearing your rose-tinted glasses and expecting too much from the solution right out of the box. We all have expectations for what we want the solution to accomplish, but sometimes these expectations simply are not realistic. Let’s take a look at some common misconceptions people have about technology in the workplace, especially in regards to implementation.

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Is Your Business’ Antiquated Technology Holding You Back?

Is Your Business’ Antiquated Technology Holding You Back?

When was the last time that you took a hard look at your business’ technology? How old are some of the devices that you rely on each day? These are critical questions to answer if you want your business to succeed. Let’s discuss why upgrading is so important, and how to determine when the time to upgrade comes.

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Could Voice Authentication Join the Ranks of MFA?

Could Voice Authentication Join the Ranks of MFA?

Authentication has been a major talking point for the past few years, particularly as the value of data has only increased and security has correspondingly increased in importance. As a result, more secure and reliable means of identity verification have also become more critical. Now, voice authentication is being considered as such a means.

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3 Common-Sense Things You Can Do to (Maybe) Save a Call to Your Help Desk

3 Common-Sense Things You Can Do to (Maybe) Save a Call to Your Help Desk

Sometimes technology just doesn’t do what we need it to, an annoyance that leads most users to call the help desk for assistance. While this is certainly well and good, we thought we would share a couple of tips that you can use to save some time for both yourself and your help desk, hopefully leading to a faster and more efficient way of troubleshooting problems.

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What You Need to Know About Social Media Security

What You Need to Know About Social Media Security

Successful businesses and influencers use social media to great effect, no matter the service, but as with most accounts in a connected world, security is extremely important and can influence your own use of social media. Let’s discuss some ways that you can keep yourself safe while using social media and how smart use of social media can improve the security of your business, too.

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Is Your Business Following These Essential Best Practices Right Now?

Is Your Business Following These Essential Best Practices Right Now?

Whenever your technology is involved in your business processes, it is important that you abide by best practices to see the most effective results. Let’s run through the most effective practices that you should reinforce in your operations.

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3 Critical IT Processes that Modern Businesses Need

3 Critical IT Processes that Modern Businesses Need

With businesses relying so much on technology to accomplish just about everything, IT undoubtedly has an important role to play. It makes sense that you would want your business’ IT to deliver as much value as possible. To accomplish this, we wanted to go over three IT-centric processes that are primed to help you do so.

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Content Filtering Can Help Keep Your Business Safe and Productive

Content Filtering Can Help Keep Your Business Safe and Productive

The Internet might be a great resource for modern businesses, but it can also waste a lot of time and expose your company to more risks than you’d think. As a business owner, it is your responsibility to take action against these threats and do what must be done to protect your company from them. One of the best ways you can do this is by implementing a content filter for your network traffic.

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What a Recent Study Says About Knowledge Workers and the Remote Workplace

What a Recent Study Says About Knowledge Workers and the Remote Workplace

You might think that remote work for specific positions is taking off, and while this is true for some, it’s not necessarily the case for all. Knowledge workers, for example, are seeing fewer and fewer new job postings, as evidenced by a report from Braintrust. This report analyzed 150,000 new job postings and had some surprising results on the remote work front.

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Enhancing the Customer Experience with the Right IT

Enhancing the Customer Experience with the Right IT

Whether you refer to them as clients or customers, the people who act as patrons to your business are essential to its success and survival. This means that you need to keep them as happy as possible. While there are many aspects of maintaining a high level of customer service, we wanted to take a bit of time to examine how deploying the right technology can assist your business in doing just that.

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What You Need to Do to Keep Your IT Projects from Failing

What You Need to Do to Keep Your IT Projects from Failing

The process of implementing new technology for your business can be a tiresome, frustrating, and confusing process. This is especially the case when you implement a new technology solution only to find that it was absolutely not worth the effort. Let’s take a look at some of the reasons why your IT project deployment might not go according to plan, as well as how you can make sure this does not happen for your company.

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3 Decisions You’ll Want to Avoid Concerning Your Technology

3 Decisions You’ll Want to Avoid Concerning Your Technology

Your business’ technology is the best tool for its success… or it can be, at least. In order for you to see the kind of value from your tech that you’d expect of it, you need to approach it by making good decisions. We wanted to go over a few ways not to do so, to help you avoid undesirable situations.

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Technology Is Helping Create the “New Normal”

Technology Is Helping Create the “New Normal”

With productivity being a massively important metric for every business, situations like the ongoing COVID-19 pandemic create a lot of fear and uncertainty; especially with businesses having to find new ways to go about doing things so that they can keep revenue coming in. This week, we thought we’d take a minute to look into how businesses have made it this far and how each element of a business has had to react to the ongoing crisis. 

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3 Signs You Might Need a Device Upgrade

3 Signs You Might Need a Device Upgrade

We live in an era of upgrades. For example, how often do you upgrade your smartphone? Do you give the same care and attention to your business’ technology? Oftentimes users ignore the signs that it is time for an upgrade even when they are crystal clear, just saying to themselves, “I’ll get by just fine.”’ This is not the correct mentality. You need to be able to identify when older devices are holding you back and take steps toward replacing them with better, more powerful ones.

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The Importance of Proper Disposal of Connected Devices

The Importance of Proper Disposal of Connected Devices

It is a well-known and unfortunate fact that technology does not last forever, and in today’s era of upgrades, no time has this been more true than in the modern day. Therefore, it makes sense for businesses to have a plan in place for when it does come time to replace older devices. This, of course, involves the proper disposal of connected devices, a practice that could very easily be done in a way that is both destructive to the environment and devastating for data privacy if done improperly. We’re here to make sure this doesn’t happen.

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Choosing the Right Hard Drives: HDD vs SSD

Choosing the Right Hard Drives: HDD vs SSD

When you’re on the hunt for some new technology, you have to sort through the options available to you to find what’s best for your use case. One of these decisions is what type of hard drives are installed in new workstations, laptops, and servers. Today, we will go through the two main types of hard drives and what they are good for. 

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Back in the 1980’s, despite owning one of the first home computers, the Tandy TRS-80, society found technology more of a hindrance than a help. But Dean loved technology and from an early age understood it could help.

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8914 Stone Green Way
Louisville, Kentucky 40220-4072

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