As invaluable as the security solutions that protect a network are, they can be effectively rendered useless if a cybercriminal is skilled in social engineering. Social engineering is the practice of using manipulation to access protected resources, as we will review later. If your business and its team are vulnerable to a social engineering attempt, you are missing a critical piece of your data security strategy.

Hackers are always trying to find the latest exploits to infiltrate unsuspecting businesses. One of the most dangerous and arguably the most difficult to identify is called a social engineering attack, which is where the hacker exploits the end user, rather than cracking the security of technology systems.

One minute you’re browsing trusted sites on the Internet, the next, your PC freezes up and displays the dreaded blue screen of death, along with a fake tech support message. This strain of malware is duping plenty of computer users into calling the provided phone number, which only makes the situation worse.

Most hacking attacks are the result of a flaw or vulnerability found within the code of a program or operating system, but we rarely take into account the ones that don’t. Hackers often take advantage of the human side of hacking as well, a process known as “social engineering.” This is usually the act of conning users into handing over personal information of their own free will, and it’s surprisingly effective.